Once you have received your order you have 14 days to make a return. The returned products must be returned in the same condition as they were recieved. Any Iris av Emma product  that is returned faulty, damaged, dirty, used or deteriorated will not be refunded. You as the costumer are responsible for all return costs.

Any items with custom measurements are excluded from the right to cancel.

If you want to make a return you will have to notify us by sending an email to hello@irisavemma with the subject “RETURN”.

Include your full name, address and order number in the mail along with the product(s) you wish to return.